At Harker, we understand that tackling homelessness doesn’t adhere to a regular office hours, and neither does the crucial work charities do. Whether charity staff are performing frontline outreach, meeting service users at temporary accommodation, or pitching to commissioners to secure vital funding, charity work is mobile in nature. Their tools should reflect that.

For Service Managers and Fundraising Leads, being able to pull up a detailed, comprehensive set of data on the fly is a necessity. The ability to simply whip out their phone and instantly show their impact for an undecided stakeholder is a game changer. It means charity staff don’t need to slog through a confusing interface for hours behind a desktop computer just to prove their worth. We're proud to announce that Harker on a mobile phone is a 1:1 to its desktop counterpart - everything you can do with Harker on desktop can easily be achieved on a phone screen.

Built for the Frontline

We know how tight time is for frontline staff. When every minute wasted wrestling with clunky software is a minute wasted that should be spent supporting vulnerable individuals . You need to be able to effectively log interactions, tweak case details or add a whole new person to your caseload instantly. This is particularly crucial for homelessness charities where outreach often happens on the streets and charity staff need to remember details so they can type up case notes later on their computer. This critical data is being created and then instantly lost, forgotten, or misremembered. With Harker, we're determined to give charities the tools to utilise their data effectively, and that begins with how staff input data.

Many case management platforms treat mobile as an afterthought, a shrunken version of their desktop site that just frustrates far more than it helps. A core ethos at Harker is to un-complicate the use of a case management toolset while streamlining the features charities actually need.

Throughout the development of Harker we spoke to many people in the homelessness sector and one of the most common asks was for it to be mobile-friendly. We're proud to have delivered on that promise as part of our commitment to build a platform from the ground-up to meet the needs of homelessness charities.

So, What's new?

We've reworked key areas of the platform to ensure the mobile experience flows as naturally as our desktop counterpart.

1. Intuitive Navigation

We have completely reimagined how you move through Harker on a smaller screen. The new navigation offers fluid movement between a caseload, setting your reports and accessing group notes and Logbooks. no pinch-to-zoom mess. Just an intuitive touch friendly navigation that simply gets where you need to be.

2. Reimagined Reporting View

Data shouldn't be inaccessible or static just because you're on a phone. You can now quickly tweak your variables and full screen key visualisations directly on device. Whether you need to remind yourself of a key set of data or answer a specific question during a meeting in real time, we have you covered.

See Harker in Action Now

But don’t just take our word for it. See for yourself how Harker is changing the game for mobile charity casework by booking in a demo here.